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Add New Contact

Select the Contacts tab and then click on the New button/tab or on the Add/Import Contact” link if not contacts are present.

Save New Contact

Enter the contact details, including the telephone number, and click on the save button to store the contact.

Edit Contact

Select the contact from the list of contacts and then click on the Edit button.

Save Contact

Click on the horizontal ellipsis icon (…) in the Microsoft Teams tool bar on the left hand side of the screen.

Select Chatabox App.

Copy/Paste Number List

Multiple numbers can be copied, pasted, and saved as contacts.

Simply click on the New button/tab and select the Paste Phone Numbers tab.

Paste the numbers  in the box provided, using Right Click and Paste or by pressing the Ctrl+v keys together.  

Delete Contact

Select the contact to be deleted and right click to display the Action menu. 

Select Delete from the menu. This contact will be deleted.

Delete Multiple Contacts

Highlight the multiple contacts you wish to delete by pressing the Ctrl key on your keyboard and using your mouse to select each contact.

Right-click on any one of the highlighted contacts to display the Action menu. 

Select Delete to remove the highlighted contacts.

Save Copy/Paste Numbers

Ensure each number is separated with a comma (,) or semi colon (;) and press Paste Numbers button.

Check that each number has been saved successfully by reviewing the results list provided.

Review Copy/Paste Contacts

Wait a few seconds for the numbers to load into the Contacts list. 

Review the telephone numbers displayed to ensure they are correct.

If necessary, you can amend any contact using the Edit button.

Import Contacts

Click the New tab at the bottom of the screen.

Select the Import Phone Numbers CSV tab to display the import screen.

Import Template

Download the import template using the link provided and open in Excel. 

Add contacts and save the file to this sheet, or save contact in the same format.

Select Import File

Click on the Choose File button and select the file to import.

Click Open

Import Contacts

Click the Read.csv button to import the contacts.  

Ensure that each number saved successfully by reviewing the results list provided.

Send a Text to a Contact

Select the contact you wish to text and right-click to display the Action menu.

Select the menu option Chatabox Message to send a text. 

The Messages tab will be displayed and contain the conversation for that contact.

Send Text to Multiple Contacts

Highlight the multiple contacts you wish to contact by pressing the Ctrl key on your keyboard and using your mouse to select each contact.

Right-click on any of the highlighted contacts to display the Action menu.

Select the menu option Chatabox Message to send a text to all the selected contacts.

The Messages tab will be displayed and contain the conversation for that group of contacts.

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Request users to be added to your Chatabox subscription.

Add Team Inbox

Request the addition of an Office 365 Group email to the Team Inbox